At Pawzitively Furbulous, we respect your privacy and are committed to protecting your personal information.
When you contact us, make a reservation, or use our services, we may collect information such as your name, phone number, email address, home address, and information about your dog, including their name, age, breed, medical or behavioral information, and emergency contact information.
We use your information to:
We do not sell or rent your personal information to third parties.
Information about your dog is used only as necessary to provide safe and appropriate care. We ask that pet parents provide accurate and up-to-date information about their dog's health, behavior, medications, allergies, and other relevant needs.
From time to time, we may take photos or videos of dogs participating in our daycare activities. We will only use your dog's image for marketing or social media purposes with your permission.
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of electronic storage or transmission is completely secure.
If you have any questions about this Privacy Policy or how your information is handled, please contact Pawzitively Furbulous directly.
Daycare services require a reservation. Please provide as much notice as possible if you need to cancel or reschedule.
Repeated late cancellations or no-shows may be subject to a cancellation fee.
For the safety of all dogs, pets must be in good health and have all vaccinations required by Pawzitively Furbulous and applicable local regulations.
Dogs showing signs of illness, including coughing, vomiting, diarrhea, fever, or contagious conditions, may not be permitted to attend daycare until they have recovered.
Pawzitively Furbulous is committed to providing a safe and positive environment for every dog.
Dogs must be able to safely participate in a group daycare environment. If a dog's behavior presents a safety concern for themselves, other dogs, or our staff, we may modify their activities, separate them from the group, or require them to leave daycare.
In the event of an emergency, we will make reasonable efforts to contact the pet parent or emergency contact.
If immediate veterinary attention is necessary and the pet parent cannot be reached, you authorize Pawzitively Furbulous to seek emergency veterinary care for your dog. The pet parent is responsible for all veterinary and medical expenses.
Please inform us of any medications, allergies, medical conditions, behavioral concerns, or special care requirements before your dog's visit.
We will make reasonable efforts to follow provided care instructions, but cannot guarantee that every special request can be accommodated.
Please avoid sending valuable or unnecessary personal items with your dog. Pawzitively Furbulous is not responsible for lost or damaged personal belongings.
Dogs must be picked up within the agreed-upon pickup time. Late pickup may result in an additional fee.
Pawzitively Furbulous reserves the right to refuse or discontinue daycare services when necessary for the safety or well-being of a dog, other dogs, staff, or guests.
By booking or using Pawzitively Furbulous daycare services, you acknowledge that you have read, understood, and agreed to these policies and terms.
Pawzitively Furbulous reserves the right to update these policies when necessary. Any updated policies will be posted on our website.